Trust & transparency

Privacy that keeps your property world in good hands.

A clear look at the information RentPropel collects, why we use it, and the choices you have as you manage homes, tenants, and payments.

Last updated: September 23, 2026

01

Information we collect

RentPropel collects information needed to provide property management services, including account details, property information, tenant records, payment information, and maintenance requests.

Depending on how you use the platform, this may include your name, email address, phone number, property addresses, lease details, transaction records, uploaded documents, and support communications.

02

How we use information

We use information to operate and secure the platform, process rent and expense records, coordinate repairs, send service communications, respond to support requests, and improve RentPropel.

  • Provide dashboards, tenant portals, receipts, and property records.
  • Detect misuse, protect accounts, and maintain reliable service.
  • Send important account, billing, and service notifications.
03

Sharing and security

We do not sell personal information. Information may be shared with service providers that help us operate the platform, with people you authorize through your account, or when required by law.

We use reasonable technical and organizational safeguards to protect information. No online service can guarantee absolute security, so please protect your credentials and contact us promptly about suspicious activity.

04

Your choices

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements. You can also manage certain communications through your account settings.

Questions?

We are here to help.

For privacy questions or requests, email [email protected].